New York Pickleball Club is seeking an enthusiastic and customer-focused Front Desk Operations team member to help deliver an exceptional experience for our members and guests. This role is perfect for someone who enjoys working with people, staying organized, and being part of an energetic sports and social environment.

Responsibilities

• Greet members and guests in a friendly, professional manner

• Manage member check-ins, court reservations, and scheduling

• Answer phone calls, emails, and in-person inquiries

• Process memberships, payments, and retail transactions

• Assist with daily opening and closing procedures

• Support events, leagues, and special programming as needed

• Maintain a clean, organized, and welcoming front desk area

• Communicate effectively with staff to ensure smooth daily operations

Qualifications

• Strong customer service and communication skills

• Reliable, punctual, and detail-oriented

• Comfortable using booking systems, POS systems, and basic computer software

• Ability to multitask in a fast-paced environment

• Positive attitude and team-first mindset

• Interest in pickleball or sports/fitness is a plus (but not required)

What We Offer

• A fun, energetic work environment

• Flexible scheduling

• Opportunity to be part of a growing pickleball community

• Potential for growth within the club

Join Our Team:

If you're passionate about delivering exceptional customer experiences and enjoy working in a fun, dynamic environment, New York Pickleball Club is the place for you!

How to Apply:

Submit your application and resume below. We look forward to welcoming you to the New York Pickleball Club family!